Throughout this document, “This site” and “This website” refer to the website trinityemployment.com.sg and governs the privacy of its users who choose to use it. We’re committed to protecting and respecting your privacy. At any time, you can exercise your rights by emailing us using the contact details provided on the website. You have certain rights in relation to your data and its use, including the right to object to processing based on legitimate interests.
What Are Cookies?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. At the bottom of this policy, we have included a table, setting out what cookies we use, and the purposes for which we use them. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
WHAT DATA DO WE COLLECT AND HOW?
We might collect data about you if you:
- Contact us or we contact you by email, telephone or post.
- Post comments, feedback, material or other content on our site.
- Every computer or device has an IP address – a unique number – which enables it to communicate with other computers and devices over the Internet.
- If you complete our web form in order to request quotes, it will ask you for your contact details. Our web form will also ask for information regarding your requirements.
HOW OUR SITE WORKS
We use your data (described above) in the following ways:
To connect you with relevant Service Providers:
As explained above, if you submit our web form, we’ll pass your request to one or more relevant Service Providers (named on the consent statement). We will do this in a secure way. For example, using HTTP Secure (HTTPS), which means the data is encrypted. The Service Providers then contact you directly with your quotes. They may contact you by telephone, text/SMS or email. Before we pass your request to any Service Providers, our service may involve an element of automated decision-making. Our technology platform may automatically assess your product requirements and pass your request to such Service Providers that you would like to receive requests for quotes at the time your request is made. We store IP addresses in order to stop unwanted traffic (i.e. spam) to our site. For example, if we become aware that spam is coming from a particular IP address (i.e. computer or location), we can block that IP address. From time to time, we also share IP addresses with Service Providers to enable Service Providers to verify that requests for Quotes have come from a particular country.
To call you to confirm your details or requirements:
For certain products, before connecting you with relevant Service Providers, we may call you to confirm your details or requirements. We may also call you to ask about your experience using our site and service, and dealing with the Service Providers with which we connected you.
To email you about similar products and services:
If you use our quote request service, then, as an existing user, we would like to email you or send you text/SMS messages about similar products and services for which we think you might like quotes or information (“Other Products”). You will always be given an opportunity to opt-out of such messages before we send them, and we will not send such messages if you have opted out.
To create custom and lookalike/similar audiences:
We like to work with Facebook, Google and other platforms (“Platforms”) to reach out to you with adverts for other products. We also like to use platforms to reach out to other people who might like to use our quote request service.
We do this in two ways. In both cases, your data, along with other data, is used to create a custom audience and/or a lookalike/similar audience. Whenever an audience is shared with a platform, the data is first hashed and pseudonymised, meaning that any data within the audience that could identify a person is replaced with an artificial identifier. So the process is secure. Also, we don’t share more data than we need to for the purpose of creating the audience.Custom audience-A custom audience is a list of existing users of our service (“Existing Users”). From time to time, we share this with Platforms. As explained above, the data is first hashed and pseudonymised. The Platform uses this audience to show our Existing Users our adverts for Other Products. Lookalike/similar audience– A lookalike/similar audience is an audience created by the Platform. From time to time, we share with Platforms a list of Existing Users. The Platform uses this list to find and create lookalikes – i.e. other Platform users who have similar characteristics to the Existing Users – to which it shows our adverts. Again, as explained above, the data is first hashed and pseudonymised.
If you have any questions regarding this notice, or any questions relating to data protection or privacy, you can contact us with the details provided on the website. If you’d like to request and receive quotes or information for the Product (“Quotes”), please complete and submit our web form.
The lawful basis on which we use this information:
- We collect and retain your private information in line with Article 6 of the GDPR
- The data subject has given consent to the processing of his or her personal data for one or more specific purposes
- Processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract
- Processing is necessary for compliance with a legal obligation to which the controller is subject
If you would like to find out more about how we use your personal data, want to see a copy of the information about you that we hold, or would like to rescind your previous consent to hold your data, please contact us.
You have a number of rights under the GDPR. Such as Right of access, Right of rectification, Right of erasure, Right to object to or restrict processing and Right of data portability. You have certain rights in relation to your personal information under data protection legislation. These rights are covered in more detail in a separate guidance policy document (DPA 08 Your Rights under GDPR). You have the right to request that we:
- Provide access to any personal information that we hold about you
- Update any of your personal information which is out of date or incorrect
- Delete any personal information that we hold about you
- Restrict the way that we process your personal information
- Provide your personal information to a third-party provider of services;
- Provide you with a copy of any personal information which we hold about you or
- Consider any valid objections that you have to our use of your personal information.
If we have asked for your consent to collect and use certain types of personal information for certain activities (for example, for profiling your web activity) or consent to market to you, you may withdraw your consent at any time.